PakLite Electrical Industries Pvt. Ltd. (“PakLite”, “we”, “our”, “us”) operates the website www.paklite.com, offering LED lighting products, services, and support.
Your privacy is important to us, and this policy explains how we collect, use, and protect your information.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Collected when you:
- Contact us through forms
- Submit warranty/claim forms
- Create an account
- Request quotations or support
This may include:
- Name
- Email address
- Phone number
- Address
- Company details
- Message contents
1.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type & version
- Device information
- Pages visited
- Time spent on pages
- Referring URLs
This data helps us understand website performance and user behavior.
1.3 Cookies
We use cookies to:
- Improve website performance
- Remember your preferences
- Enable essential website functions
- Analyze website traffic (Google Analytics, etc.)
You can disable cookies from your browser settings.
2. How We Use Your Information
We use your information to:
- Operate and maintain the website
- Improve user experience
- Respond to inquiries & provide customer support
- Process warranty or product claims
- Send updates, promotional offers, or notifications (opt-in only)
- Detect and prevent fraudulent or harmful activity
3. Sharing of Information
We do not sell or rent your personal information.
We may share data only with:
- Service providers (hosting, analytics, email services)
- Delivery/courier companies (for product dispatch)
- Technical support teams
- Legal authorities (only if required by law)
All third parties follow data confidentiality requirements.
4. Data Security
We implement technical and organizational security measures to protect:
- Personal information
- Account data
- Warranty claim information
However, no online system is 100% secure, and we cannot guarantee absolute protection.
5. Data Retention
We retain personal data only as long as needed for:
- Providing services
- Legal compliance
- Business records
- Warranty claim history
After this, the data is deleted or anonymized.
6. Your Rights
As a user, you have the right to:
- Request access to your personal data
- Request corrections to inaccurate information
- Request deletion (where legally permitted)
- Opt-out from marketing emails
- Request what information we hold about you
To exercise these rights, contact us at: info@paklite.com
7. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content.
8. Children’s Privacy
Our website is not designed for children under the age of 13, and we do not knowingly collect personal data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions or concerns regarding our Privacy Policy:
📩 info@paklite.com
📞 +92-55-4272890-3
📍 Paklite Electrical industry, Sheikhupura Rd, Ittefaq Colony, Gujranwala, 52250, Pakistan