Paklite Electrical Industries – Product Warranty Policy
1. Warranty Coverage
Paklite guarantees the following products against manufacturing defects and workmanship issues:
- Commercial/Project Items1 year
- Bulbs (LED & Standard)1 year
- Batten and Panel Lights1 year
- Moonlight & Platinum Lights1 year
Note: Warranty starts from the date of purchase as per the original invoice.
2. Scope of Warranty
- What will be Covered:
• Manufacturing or material defects affecting normal operation. - What will not be Covered:
• Damage from improper installation, misuse, or accidents.
• Unauthorized repairs or modifications.
• Consumables (e.g., fuses) unless specified.
3. Warranty Claim Process
- Keep the original invoice.
- Contact Paklite Customer Service or complain department with product details and issue description.
- Return the product to an authorized service center if required.
- Paklite will repair or replace defective products at no cost.
4. Terms & Conditions
- Warranty is non-transferable; Warranty applies only to the original purchaser.
- Paklite reserves the right to replace products if repair is not feasible.
- Paklite may update warranty terms at its discretion.
- Warranty is valid only in the country of purchase.
- Paklite reserves the right to modify, update, or discontinue warranty terms at its
discretion. - Disputes will follow Pakistan jurisdiction.
